Return Policy illuminasarakis.gr
Upon receipt of the product, the customer is responsible to check if the packaging is intact and if the condition of the products received is the desired or there are any obvious problems or defects of the product so as not to lose the rights under the law on defective products .
The customer can exercise the right of withdrawal 14 days from the receipt of his order and request a refund and not necessarily a new order, without justifying the return. The merchant must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or proof of return. Refunds must include shipping costs paid by the consumer for the purchase. The product to be returned must be in excellent condition and in intact packaging and not used.
No refunds will be given to any product if it has been used or its packaging has been altered in any way. In case a product proves to be defective it is subject to any warranty of the company that produced it and the responsibility for repair and / or replacement belongs to it.
Contact information
Questions about returns should be sent to us at: sarakis_ser@yahoo.gr